323 Interactive/Hotbrick Return Policy for Hotbrick Security Devices

323 Interactive offers a 30 day money back guarantee on HotBrick Security Solutions, no questions asked. As long as your request is within 30 days of the order, and meets the terms described below, you will receive your RMA for a full refund*. There is no hidden small print. If for any reason you are not satisfied with our products in the time frame stated above, you will qualify for the refund. 323 Interactive strives for 100% customer satisfaction with our customers. This is why we try to make sure our customers are confident with the products and services provided. We are proud to be able to offer the HotBrick Security Solutions!

323 Interactive and HotBrick provides a 30-day, no questions asked, money back guarantee on all products and services purchased over the website. If for any reason you are not satisfied with your purchase, simply notify us by e-mail (support@323interactive.com) or phone, 770-242-2600 and we will issue a Return Material Authorization Number within 2 business days. Items sent back without a return authorization number will be refused or sent back to you at your expense. No restocking fee is charged if the items are returned in original condition. Actual shipping charges paid will be deducted from the purchase price, unless the return is due to our error. If you receive goods in damaged condition, please inform the carrier (Post Office, UPS or FEDEX agent) immediately.

The following terms must be met by you:

• Return the merchandise to us within 30 days of your original receipt of the order.
  
• You must include all packaging materials.
  
• Packaging materials must not be torn or damaged.
  
• You must pay any return shipping expense, shipping fees are non refundable.
• Display the RMA # prominently on the outside of the box to avoid delays to your refund.

Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, you may elect to receive credit towards another purchase or to simply receive a refund (by check).

(*) as long as you request your RMA within 30 days of the order, and attain to the conditions of the return policy.

In no event shall 323 Interactive be liable for any indirect, incidental, consequential, special or exemplary damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of any purchase or the performance or failure to perform Services, or for acts of negligence that are not reckless or intentional in nature, even if 323 Interactive has been advised of the possibility of such damages.